The Horizon Theory team is comprised of four customer experience specialist owner/operators. With more than 80 years of customer focused experience, we offer a blend of competencies that help organisations to deliver memorable customer experiences at every touchpoint. We are passionate about creating massive value in the relationships between brands and their customers.
Bronwyn’s 21 years in marketing and advertising, both at managerial, director and ownership level have given her a solid strategic capability. With in-depth knowledge into the world of loyalty, she adds a unique level of expertise in customer engagement and retention. Her structured approach to every project and endless supply of sustenance ensure that the team is delivering according to deadlines and have full stomachs while doing so.
With over 22 years of experience behind him, Jason seamlessly blends business strategy and customer experience strategy to meet the needs of our clients in the digital transformation space. His strategic mind and ability to make sense out of complex problems is an irreplaceable asset to the team. His artful wit and comical banter keep the team on their toes.
Over 15 years of experience in the marketing and advertising industries in managerial, director and ownership roles, enables Juliette to offer the team and our clients a blend of strategic and creative thinking capability. Juliette brings her passionate nature into everything she does and is the life and energy of all our meetings. There is never a dull moment when she is around.
With his background in the advertising industry and working closely with many creative teams, Kim brings creative thinking and expertise in all things “tech” to the team. Kim is always finding digital ways to move Horizon Theory and our clients into new territory and is passionate about creatively solving business challenges.